We respect the privacy of our customers. The privacy of every customer is extremely important to us. ECO-Building Resource will not disclose or provide any information to any agency or third-party person except those financial institutions and carrier services involved in processing your order. We never make marketing phone calls. We will only e-mail you regarding your order or if you have indicated that you would like to receive notice of special offers.

Online Order Information

The following information is required from all customers, in order for ECO-Building Resource to process your order: We request a name and an e-mail address during the order process so that we can send an e-mail confirmation message acknowledging the receipt of your order. This message contains your name,  the list of items you purchased, an order reference number, a confirmation of your shipping method, and the total amount of items requested. Please note that this confirmation e-mail does NOT contain your credit card number.

Security Measures

ECO-Building Resource is sure to take all the security measures available to insure and protect access to all the information provided by customers, through implementing operating procedures and technological plans to protect the privacy of the information provided. All credit card information provided at eco-building.ca is encrypted and secure. ECO-Building Resource employs Secure Sockets Layer (SSL) Technology to protect the security of your credit card information as it is transmitted to us. SSL Technology is one of the most common and sophisticated method of scrambling important data information and encrypted communication used on the internet.

Use of Cookies

Eco-building.ca uses cookies to assist in tracking user’s preferences. The cookie represents a sort of bookmark, so that we can alter your shopping experience to better suit your needs. Cookies are also used to monitor traffic patterns on our site, informing us whether you’ve visited our site in the past. The cookie also determines whether you came to our site from a particular internet link and what kind of operating system was in use.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Only if you specifically tell us, we will never know your identity or how to reach you — even though we assign a cookie to your computer. If you are concerned about information contained in your eco-building.ca cookie, you may delete the file(s) at the end of each browser session. You can view your browser’s help file for more information regarding cookies.

If you disable the use of cookies on your browser, your access to the site is still possible.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.